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Services

Please contact our sales department for more information about our Asterisk and IVR Design consulting services.

 

Asterisk Consulting
Lanvik ICU has extensive experience providing a range of Asterisk-related consulting services, and we are able to offer you our services to assist with your Asterisk installation. Our services cover:

• Complete Asterisk installation including Zaptel driver and core Asterisk code
• Setup, configuration and optimization
• AGI Scripting
• Troubleshooting

While both flexible and powerful, it is sometimes beneficial to have a specialist assist you in managing an Asterisk installation, for tasks such as code updates and upgrades. Lanvik ICU offers various flexible support options to help you in this area:

• Per-incident support service
• Retainer basis

 

IVR Design
We also offer an extensive range of services related to IVR design, and are able to assist you throughout the whole lifecycle of your IVR application development:

• Callflow design and optimization
• Database development
• Data capture and lookup design
• Script copy generation
• Professionally recorded prompt voicings
• Customized reporting